Mobile Device Management (MDM) at UC San Diego

What is MDM?

Mobile Device Management is a system that allows IT to ensure that all computers connecting to the university network meet essential cybersecurity standards. At UC San Diego, we use Jamf for Mac and Microsoft Intune for Windows.

(Note: Mac Devices that are currently set up on Intune are in the process of migrating to Jamf)

MDM works behind the scenes to:

Automate the installation of required security software (Trellix EDR and Qualys).
Automate the installation of UCSD licensed and common software (Cisco AnyConnect, Zoom, Microsoft Office, Acrobat, Google Drive, and Chrome)
Keep your operating system and security patches up to date.
Secure university data if a device is ever lost or stolen.

Terms and conditions

The following is a list of configuration profiles that get deployed to your computer through the MDM

Password Minimum Standard

Require a minimum of 12 characters for the user password

Screen Lock

Sets screen lock to 15 minutes

Firewall

Enables the system firewall

FileVault (Mac) / BitLocker (Windows)

Enables disk encryption and stores the encryption key in MDM

System components needed for Google Drive, Cisco AnyConnect, Trellix, Qualys, Zoom

Web Content Filters, System Extensions, Managed Login Items, Privacy Preference

Managed Software

Installs our management software tool: Self Service (Mac) and Company Portal (Windows)